Support & assistance
Our team responds to technical questions, in-app purchase issues, and feedback about the study content. Typical response time: 1 to 3 business days.
Frequently asked questions
What is free in Success G1?
Free access includes 60 quiz questions and Practice Exams 1–2 (each 40 questions in official G1 format: 20 Road Signs + 20 Rules of the Road). The full bank has 637 questions and 10 practice exams; Practice Exams 3–10 require PRO.
How do I restore my lifetime purchase?
Open the app → PRO paywall or Profile → Premium & purchases → Restore purchases. Use the same Apple ID that you used when buying. See also In-app purchases.
My purchase is active but the app still shows the free mode
- Check your internet connection;
- Tap Restore purchases;
- Restart the app;
- Check your internet connection and try Restore purchases again;
- If the issue continues, contact us with a screenshot and your iOS version.
Request a refund
Refunds are handled by Apple: reportaproblem.apple.com.
How do I delete my progress data?
Your data is stored locally. Delete the app or remove its data in Settings → General → iPhone Storage → Success G1.
Is the app affiliated with the MTO?
No. Success G1 is an independent study tool. We are not affiliated, approved, or sponsored by the Ministry of Transportation of Ontario (MTO), DriveTest, or any government body.
Report an error in a question
Send us the question ID or a screenshot of the question at digital.support.ios@gmail.com. We will review and correct it via an App Store update if needed.
Useful details to include in your email
- iPhone/iPad model and iOS version;
- Success G1 version (Profile → Logs if available);
- A clear description of the issue and screenshots;
- For purchases: approximate date (without sending your Apple password).